HSR Rejecter Survey Questions
The following screenshots illustrate the full path of questions in the HSR rejecter survey. Hyundai new car buyers see this survey if they select "Yes" to the question of "Did you shop at any other Hyundai dealerships besides {purchase dealer name}?". Please note that if a customer selects more than one dealer from screen 1, they will see screens two and three for each selected dealer. The dealer selection question is geolocating dealerships based upon the customer's zip code. Please note that dealers do not have access to customer surveys. Dealers have access to the Rejecter Diagnostic Report which shows survey results.