The HMA staff report is a one-stop-shop for dealership personnel to see a breakdown of the HCR and HSR ratings at the employee level. Overall Rating, Category Ratings, and Diagnostic Selection Frequency are displayed as the user side scrolls through the page.
The National, Regional, District, and Dealer averages are aggregated at the top of each column for the corresponding metric. Employee scores are highlighted relative to their dealership's average score/rating. Red indicates the employee is below the dealer average and green indicates the employee is at or above the dealer average.
*Note that the difference between the two rating columns is that “Rating” includes ReScores.