SureCritic Business Review Page Updates

To support our dealer partners, we have upgraded our Business Review Pages. A Business Review Page (BRP) is a public listing provided by SureCritic for your business featuring ratings, reviews, and business information.

New Features:

  • Enjoy an enhanced look and feel with updated site navigation
  • Customize your cover image to personalize your page and showcase your facility prominently
  • Reviews are now split by departments
    • Service Department, Certified Pre-Owned, and Sales Department have individual tabs, making it easier for your customers to find what they need
  • NPS® is calculated from every survey and displayed on your page, color-coded for faster discovery of highly recommended businesses
    • Hover over the NPS® number to see a brief explanation of what Net Promoter Score® and how it is calculated
  • Display up to 6 certifications or affiliation logos
  • A search bar allows customers to find specific keywords in posted reviews
  • Auto-populated suggestions highlight common review themes, like an oil change or tires

Any questions regarding the upgrade can be answered by contacting the SureCritic Support team:


The new features aim to quickly deliver information to the customer, effectively maintaining a high level of customer service even online to strengthen the employee-customer relationship.

We hope that this upgrade will continue to drive your commitment to providing an unmatched customer experience allowing your customers to save time and shop with confidence.

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