SureCritic Business Review Page Updates

To support our dealer partners, we have upgraded our Business Review Pages. A Business Review Page (BRP) is a public listing provided by SureCritic for your business featuring ratings, reviews, and business information.

New Features:

  • Enjoy an enhanced look and feel with updated site navigation
  • Customize your cover image to personalize your page and showcase your facility prominently
  • Reviews are now split by departments
    • Service Department, Certified Pre-Owned, and Sales Department have individual tabs, making it easier for your customers to find what they need
  • NPS® is calculated from every survey and displayed on your page, color-coded for faster discovery of highly recommended businesses
    • Hover over the NPS® number to see a brief explanation of what Net Promoter Score® and how it is calculated
  • Display up to 6 certifications or affiliation logos
  • A search bar allows customers to find specific keywords in posted reviews
  • Auto-populated suggestions highlight common review themes, like an oil change or tires

Any questions regarding the upgrade can be answered by contacting the SureCritic Support team:

Email: hyundai@surecritic.com

The new features aim to quickly deliver information to the customer, effectively maintaining a high level of customer service even online to strengthen the employee-customer relationship.

We hope that this upgrade will continue to drive your commitment to providing an unmatched customer experience allowing your customers to save time and shop with confidence.

Still need help? Contact Us Contact Us